Terms and Conditions

DEPOSIT INFORMATION

A 50% deposit (Bkash Payment) is required within two days to confirm a booking. No order will commence until a deposit has been paid & received.  Once the deposit has been paid, the quoted price remains fixed to the details in the quote.


BALANCE DUE

After receiving your ordered products, the outstanding amount should be paid through Cash In Hand or Bkash Payment

CONFIRMATION OF ORDERS

Please ensure all contact details, personal information, spelling of names, design requirements, delivery & collection details and any requested changes have been properly documented on your cake confirmation. Notify Mini Cake Shop via Phone, WhatsApp or Email immediately of any errors.

CANCELLATIONS/CHANGE OF DATE

VIEWING

When orders are being completed, Please do not request images of cakes prior to pickup/delivery, we don’t offer this service.  Thank you for your understanding.

PHOTOGRAPHS

Mini Cake Shop reserves the right to take and use photographs of your cake(s) and desserts, before, during and after set up, to use for marketing, advertising, and promotional purposes, without compensation to you.

VARIATIONS FROM PICTURED ITEMS

Please understand if a picture/image is supplied, then in some cases it may be necessary to change a color or vary a product from the picture as certain items may be unavailable from time to time.  We are not copy cat decorators, and can only try to replicate what we can, within our limits.

Where items are provided on cakes (plastic figures, toys or handmade sugared items) they are strictly provided as decorations on a cake, and it is advised that these are not consumed. Some figurines and decorations may contain wire or toothpicks which are dangerous if consumed. If there are any breakages or faults with the items after they are removed from the cake, then if time permits these can be replaced at an agreed cost.

DISCLOSURE OF INFORMATION

Mini Cake Shop will not disclose any personal information such as your name, address, email or telephone number to any person outside of the company, unless the customer has authorized us to do so or unless required by law to disclose such information.

Furthermore, under no circumstances will Mini Cake Shop sell or receive payments or services for disclosing customer’s personal information to any partner or external company.

AGREEMENT TO TERMS & CONDITIONS

By proceeding with a purchase you are in agreement with our terms and conditions as stated above.